Pre-Sales Service:

  • 1. Machine testing for free.
    2. According to customer's inquiry, our engineer, sales, designer will provide the suitable packaging solution, even you are new factory.

After-Sales Service:

  • 1. Provide set of video for installation, setting, maintenance.
    2. Provide tool case with spare part for each machine FOR FREE.
    3. Provide a 2-YEARS WARRANTY.
    4. Engineer available to service machinery oversea.

Pre-Sales Service:

  • We will provide free training to your technician free of charge at our factory site in Shanghai, China. The total training period would be 2 working days. All travel and related expense would be at the purchaser’s expense.

FAQ

  • Client: Are you trading company or manufacturer ?

    A : We are a factory that founded in 2005 year and we have trade team for international service.

  • Client: Where is your factory?

    A: NO. 1688 Jinxuan road, Nanqiao town, Fengxian district shanghai, china.

  • Client: What kind of bags can your packing machine pack?

    A: Our packing machine can pack doypack( stand up pouch) ,pillow bag and sachet( flat bag). Optional function includes adding zipper, spout, making shaped pouch, etc.

  • Client:How do we trust your machine ?

    A: After receive your deposit, we will start making the machine and send your video or you do FAT in our factory  before we shipping.

  • Client: What do you offer after-sales service?

    A: One-year warranty and maintenance of life. And we could send our engineer if you need.

  • Client: What product can your packing machine pack?

    A :Our packing machine can pack different types of product, such as powder, granule,solid and liquid. Also our machine can pack irregular product.

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